The Modern world revolves around cyberspace and today’s generation loves surfing all around the Web. But one has to be in its limits because cybercrime is getting popular as well as new types of Malware are harming computer systems as well as stealing private information that can be dangerous for us. To protect us from all these threats Norton a world known brand provides its Antivirus support which keeps us safe from major issues and Norton support number is always there for its users who are facing any issues related to its product.

Norton downloading issues

In this article we are going to discuss how to fix Norton downloading issues because sometimes users find it difficult to download Norton and by following the troubleshooting guide users will be able to download it easily but if they still face any issues related to downloading they can contact Norton customer service and the help will be provided immediately. If you face any issues related to Norton update then you refer to Norton Antivirus renewal support.

Remedies to Norton Download

If you have not downloaded the product from your account, we suggest you to call Norton support Number or follow the steps to install Norton device security

Download Norton device security

  1. Go to and hit sign in. ( create a account in case you don’t have and complete sign in procedure)
  2. Enter your email id and password for Norton and hit sign in.
  3. Click Download in the My Norton portal.
  4. Last in the Get started page, hit Agree & download.

And if you face any inconveniences while downloading or installing Norton on your device, choose one of the following issues that perfectly characterize your situation.

Solution 1:For server issues/ page not available/ connection problem/ bad gateway message

To fix these types of issues or errors just need to clear your browser cookies. Based on your web browser. Carry out one of the following:

Internet Explorer

  1. Press windows +R keys simultaneously and open the Run dialog box.
  2. Type cpl and press enter.
  3. On the General tab, in the internet properties window , below browsing history select delete.
  4. Select cookies and website data from the delete browsing history and click
  5. Select Apply and enter

Google Chrome

  1. Open Google Chrome.
  2. Select on the customize and control Google Chrome from the top-right side and click
  3. Below privacy and security, select clear browsing data.
  4. Examine cookies and other site and plugin data. Then enter clear data.

Mozilla Firefox

  1. Open Mozilla Firefox.
  2. Click the open menu from the top-right corner and select
  3. Select Advanced.
  4. Select Network
  5. From the office web content and user data section, select clear now.

If the issue still exists get in touch with Norton customer support or go for the next solution.

Solution 2: For downloading not starting and completing.

Well your Norton device security installation starts when you run the downloaded file. To find the downloaded file, carry out one of the following relying on your Browser.

Internet Explorer

Select tools > view download. Inside the view download window,  select Run near to the Norton file.

Google Chrome

Click on customize and control menu from the top-right side, and then select Downloads . Then select the Norton file that you downloaded from the Downloads page.

Mozilla Firefox

On the top-right side of the Firefox, click on the down arrow to check the downloaded files and then select the Norton file that you downloaded.

If the download does not begin or progress then you could do it directly and download the Installer.

  1. Choose your package:
  • Select your plan:
  • Norton 360 Standard/Deluxe/LifeLock plans
  • Norton AntiVirus Plus
  • Norton Security Premium
  • Norton Security
  • Norton 360
  • Norton 360 Premier Edition
  • Norton Internet Security
  • Norton AntiVirus
  • Norton Internet Security for Mac
  • Norton AntiVirus for Mac
  • Norton Secure VPN
  1. Carry one of the process accordingly to their browser
  • Select Run for internet explorer
  • For Firefox: On the top-right side of the Firefox, select the download option to look at the downloaded files, and select the file that you downloaded.
  • On the bottom-left side, select the file that you downloaded for Google Chrome.
  1. Select continue if the user account control window is displayed.
  2. Follow the displayed instructions to install Norton device security. For more details go on Norton customer support.

Solution 3. For installation not starting or the windows not appearing after download.

Look whether the install window is hidden. There are possibilities that the install windows may be hidden behind other windows. We recommend you to minimize all other running windows to check for the install window.

And if the install window still doesn’t appear or you find an error then there might be “Another version of Norton product has been traced on your PC”, And the left old files might be creating difficulties. Open Norton Remove and reinstall tool and then try reinstalling the Norton again.

Remove old or another version of Norton product from your PC

  • Download and install the Norton remove and reinstall tool.
  • Press the ctrl + j key simultaneously to open the downloads window in your browser.
  • Double click on the NRnR
  • Go through the licensee agreement, and select
  • Select Advanced options.
  • Click remove only.
  • Then click
  • After that Restart Now.

As soon as your PC restarts, open the downloaded installer file and follow the displayed procedure to reinstall Norton

You can also go for the Norton antivirus renewal support if you face any inconveniences.

If the install fails, then we suggest to remove any non-symantec security product from your PC and try it again.

Uninstalling all the non-symantec security products

  1. Type the windows + R keys simultaneously to open the Run dialog box.
  2. Type appwiz.cpl and press Enter.
  3. Select Remove or Uninstall all non-symantec security products from the list of installed programs.
  4. Follow the displayed option to remove the product.
  5. Restart your

Solution 4. For the Norton purchased from the retail shop and need assistance for downloading.

Well to install Norton products purchased for the retail shop or the third-party afflicted website, you need to create a Norton account or put up the purchased product to the current account. For more information go for the Norton customer service and they will provide you specific information you need.

Solution 5. For “No license available” notification when downloading the Norton.

The Answer for this problem changes relying on whether you are trying to reinstall Norton on the same gadget or moving it to the new Gadget. For detailed information must contact Norton customer service.

Solution 6. For the error “Another variety of Norton product has been traced on this PC”

To fix this error download and run the Norton removal and reinstall tool and as soon as the computer restarts reinstall the Norton software.

Ways to run Norton remove and Reinstall instrument.

💡If you already have Norton tool installed you just need to run the Norton remove and reinstall tool.

  • Download the Norton remove and reinstall tool.
  • Press ctrl + j simultaneously to open the Downloads
  • Open the NRnR
  • Go through the licensee agreement, and select Agree.
  • Select Advanced options.
  • Then click on Remove only.
  • After that enter
  • And lastly click on Restart Now

As soon as the system restarts follow the displayed procedure to reinstall Norton.

Solution 7. For incompatibility notification when downloading or installing Norton.

The incompatibility might occur if your PC doesn’t have the latest version of service pack installed or this might happen when you try to install the old version of Norton antivirus. Thus upgrade your system and for Norton you can contact Norton antivirus renewal support.

If the above given steps proves unsuccessful for you and Norton downloading issues still persist then directly connect with Norton customer support because they will have better advice for your issues.